Security

Protecting Your Security

Sunradi Limited does not store your card details and we do not have access to card details. Payments are processed securely through our payments partners Sagepay. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 2018.

Information We Collect & How We Use It When you place an order, or use any online form on our website we need to know your name and other information such as your postal address, e-mail address, telephone number. By submitting this information you consent to use of the information in accordance with this Privacy Policy as amended from time to time. We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. We and our group companies may also wish to provide you with information about special features of our website or any special service or products which we think may be of interest to you. If you would rather not receive this information, please send e-mail entitled “NO MAIL” to info@infraredheat.ie We may also want to provide you with related information from third parties, which we think, may be of interest to you. If you would rather not receive this information, please send e-mail entitled “OPT OUT OF RELATED INFORMATION” to info@infraredheat.ie We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send e-mail entitled “NO INFORMATION DISCLOSURE” to info@infraredheat.ie If, at any time, you wish to have your information removed from our active databases, please send an e-mail entitled “REMOVE FROM DATABASE” to info@infraredheat.ie . We will take steps to ensure that the information is deleted as soon as reasonably practicable.

Updating Your Details If any of the information that you have provided to Sunradi limited changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail entitled “CHANGE OF DETAILS” to info@infraredheat.ie
Changes If we change our Privacy Policy we will post the changes on this page and we may also place notices on other pages of the website so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information, we will also e-mail you to notify you of the proposed changes so that you may have your details removed from our records if you do not agree with the changes.

Our Use of Cookies and Other Information Gathering Technologies Cookies are small text files on your computer. A cookie contains identifying information. The cookie is used to make the link between you and the information you have provided to the website. This allows your shopping basket to be kept separate from other users and enables us to automatically complete some of the forms when you subsequently use them. The creation of a cookie on your computer does not give the website any access to other information such as your e-mail address.

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